TripAdvisor Reviews

Feedback from our guests is extremely important for us because we want you to have the best family holidays.

Last year we were very happy to learn that because of all the positive feedback we were receiving from you, we had been voted Best Family Hotel in the UK and in Europe as well as being the 4th best small Family Hotel in the World! Read all our TripAdvisor Reviews.

"Toddler heaven!"

7th October

Myself and my son visited the sands for 3 nights in Sept and we loved it! 

The staff were brilliant, adult meals fantastic, children’s ok. The price was outstanding for 3 nights including breakfast and dinner for us both. 
This hotel has everything a toddler needs to have fun and everything a tired overworked single mummy needs to relax. We can’t wait to go back next year!

  • Stayed September 2013, travelled with family

"Amazing Holiday"

24th September

Never thought it would be possible to have a relaxing holiday with two small children – this hotel has thought of everything to make it an easy, relaxing holiday for families. Lots of fun things to keep the sprogs occupied, fantastic facilities, rooms are spacious, modern and comfy, staff are unbelievably helpful, kids club was fab and the listening service – well to get to have a grown ups only dinner – what a treat!! The food was fab as well – and there was room service for when we didn’t feel like leaving the little ones. Definitely going next year!!!!

  • Stayed September 2013, travelled with family

"Great family-friendly hotel"

26th August

Stayed here for two weeks in August 2013 with 6yr old and 3yr old. Had a great time, and really if this hotel does not meet your requirements for a family-friendly holiday in the UK then nothing will!

Staff were universally friendly and helpful. You could not ask for more. With young kids we want to stay somewhere where our kids can have some “down time” and we don’t want looks from waiters/waitresses when they kick off at mealtimes because the kids are knackered and hungry, we just want you to turn a blind eye and carry on please. Thank you for your understanding, and I hope that we did not put all your staff off having their own kids in the future! Most kids are well behaved. You will be disappointed if you arrive here expecting a kid-free holiday, but then you should have done your research first!

This really is a top class hotel and we hope to return.

5 minutes walk to a nearby beach which has steep steps and no lifeguard, interesting rock pools and a good beach.

10 minutes walk to Porth beach which is fantastic for kids. Dogs are banned from this beach thankfully. My tip for your stay- you can drive to Porth beach with all your beach stuff and park right on the beach! Also the hotel will provide you with a packed lunch if you ask at the outside restaurant.

Thank you everyone at Sands.

Room Tip: Don’t worry about being near the main road- not noisy enough to cause any bother.
See more room tips

  • Stayed August 2013, travelled with family

"Christmas Party"

12th December

Our whole department had a very enjoyable evening at our Christmas party. We have never used the sands before but were not disappointed in any aspects. The staff were very friendly and accommodating to our needs. The food was served promptly and was delicious. Those that stayed were very impressed with the rooms and sea views. All round great experience. Would definitely recommend and will be back again.

  • Corporate Christmas Party 2012

"Must have spa treatments!"

15th May

My overall stay at sands last week was excellent but I have got to say my last minute treatment in their spa was excellent. The spa was warm, cosy and was Immaculate. My therapist was so welcoming and friendly and provided me with a fantastic spa taster experience. Feeling so relaxed after my treatment I was shown to the spa’s relaxation room. I never wanted to leave to drive home . Wish I had booked in sooner many thanks to all the staff at the hotel ! Will come again.

  • Stayed May 2013

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