TripAdvisor Reviews

Feedback from our guests is extremely important for us because we want you to have the best family holidays in Cornwall.

In 2014 we were very happy to learn that because of all the positive feedback we were receiving from you, we had been voted to be among the Top 25 Family Hotels in the UK.  Read all our TripAdvisor Reviews.

"Fantastic Spa treatments by professional staff"

25th September

I’m local to the hotel and have recently started using the spa on a regular basis and have nothing but praise for the staff they offer top quality treatments and reasonable prices and have a monthly special offers to keep the locals happy through the winter.

 

"Perfect Stay"

13th September

We stayed at this hotel for the first time to visit friends. What a fantastic place. Superb location with wonderful views. From the moment we arrived until the moment we left the service provided from all the staff was excellent. A real feeling that staff genuinely took a pride in ensuring we enjoyed our stay. Although their were lots of families staying with young children this hotel manages to get the balance just right. Facilities for children were superb (our 5 grandsons will love it). As a couple travelling alone we were able to enjoy a thoroughly relaxing break. The hotel has a lovely atmosphere and we cannot recommend it highly enough.

  • Stayed September 2014, travelled as a couple

"Family week long summer stay"

30th August

Excellent family hotel, great facilities and welcome. They really have thought of everything for entertaining children, brilliant outdoor spaces and games and the adventure playground, through to the body boards and wetsuits you can hire for free as well as the baby backpacks and buggies to help with the long walks you might go on and easier access to the beach with little ones…

  • Stayed August 2014, travelled with family

 

 

"Family Heaven!"

18th August

We returned to Sands this year and were not disappointed . As previous reviews state this hotel is perfect for families. Our children are 6 and 2 and both were quite happy – given the gorgeous weather – to spend time playing in the hotel’s play areas and the outdoor pools. Which made the holiday great value for money. Porth beach was also a firm favourite for seaside fun – and beach equipment and wet suits are all freely available to borrow from the hotel.
What this hotel does well is really ensures that everyone on the holiday has a great time. The choice of things to do within the hotel is really good as never seems too busy. Plus it’s quite possible to have an adult-only dinner and not feel at all guilty since the kids are so well catered for at kids’ high tea and with great evening childcare. Staff are extremely friendly and helpful and we were delighted that both children begged to go to the evening kids’ clubs! Again, staffing is everything and the girls looking after our two were brilliant!
The food was excellent and the kitchen (God bless them) happily prepared me something special every night as I was on a restricted diet. And how gutted was I as cheesecake, crumble and chocolate cake were carried past me as I stuck to fruit! We certainly found the food choice had something for everyone.
We opted for a Contemporary Suite so kids and adults had their own space and the rooms were spotless.
There is little to find fault with here given you would spend a lot more to go abroad, eat less good food and have to share a room with the kids!
We are hoping to return soon!

  • Stayed August 2014

"Perfect"

25th July

Family suite with ocean view was large and could easily fit a larger family than 4. The bed, breakfast and dinner option is well worth the extra cash. The breakfast was the usual buffet. The dinner was always an amazing three course affair with a broad menu. Exceptionally well prepared and tasted wonderful. The cleanliness of the rooms could not be faulted and if you think that patterns vacuumed into carpets and upholstery every day is a bit much then tough! LOL Staff were all helpful and friendly. Amenities such as indoor pool and spa were great and also clean. Don’t believe whatever star rating this gets from AA or whoever as it is way above any other 3* places I have ever stayed, and better than many 4* too. Go there and enjoy!

Room Tip: The ocean views are amazing, sitting in a room with feet up, drink in hand and watching the sunset

  • Stayed with family in July 2014

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